Home Care Data Management System

Real-Time Support

Lewis has a better way to approach the support of its products, Real-Time Support. The premise behind Real-Time Support is simple. When you need an answer, you need it now. You don’t have time to be “called back by a tech.” You don’t have time to “look something up on the web.” You simply need help and you want to talk to a live person who can answer your question.

With Patron’s Real-Time Support you pick up the phone and speak to a live person who helps you with your problem. It costs our organization more to provide this level of product support, but we put our customers ahead of profit. It’s a better way to provide support.

Patron: Complete, easy to use, backed by Real-Time Support

Patron is a complete SQL-based home care system that you will not outgrow. It does what you need today, and will handle your needs tomorrow. Its unique “A better way” design orientation means that it’s intuitive, easy to use, and that every sub-system is designed with the other systems in mind. And it’s backed by the best supporting cast in the business, Lewis Real-Time Support.